Kl33 Privacy Policy – User Personal Data Protection
Kl33 is committed to protecting every user's privacy. This policy clearly explains what information we collect, how it is used, and your rights as a user of our platform in Malaysia.
Updated: January 2026
Information We Collect
When you register and use the kl33 platform, we collect several categories of information to ensure a safe and seamless user experience. This information is collected directly from you or automatically through the platform's systems.
Full name, date of birth, phone number, email address, and identity verification (KYC) information provided during registration.
Deposit and withdrawal transaction details in MYR (RM), bank name, and account numbers used for FPX or e-wallet transactions.
Device type, operating system, web browser, IP address, time zone, and screen resolution are collected automatically for security and optimisation purposes.
Game history, login frequency, pages visited, session duration, and betting activity are collected to help us improve the platform experience.
How We Use Your Information
Kl33 uses the information collected solely for legitimate platform operations and to deliver the best possible service to users. We do not sell your personal information to third parties for marketing purposes.
The primary purposes for which this information is used are as follows:
- Account management and identity verification — Verifying that every account is legitimate, belongs to a qualifying adult, and meets the platform's KYC requirements.
- Financial transaction processing — Securely and accurately processing MYR deposits, withdrawals, and bonus credits.
- Platform security — Identifying and preventing fraud, account abuse, money laundering, and suspicious activity.
- Customer Support — Enabling the kl33 support team to provide accurate and effective assistance whenever you reach out.
- Platform improvement — Analysing usage patterns to improve the interface, performance, and overall user experience.
- Service communications — Sends important notifications related to your account, security, active promotions, and policy updates.
Cookies & Session Tracking
The kl33 platform uses cookies and equivalent tracking technologies to keep core platform functions running smoothly. Cookies allow the platform to remember your login session, language preference, and display settings so you don't need to reconfigure them each time you access the platform.
Kl33 uses two types of cookies:
- Session cookies — Temporary cookies that are automatically deleted when you close your browser. These are required to keep your login session active and secure during use.
- Persistent cookies — Cookies stored on your device for a longer period, used to recognise returning users and deliver a more personalised experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality and cause some features to not work properly. kl33 does not use third-party cookies for external advertising purposes.
Data Storage, Security & Sharing
Data Security
Kl33 implements a range of technical and organisational measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. All data is transmitted over SSL-encrypted connections. Account passwords are stored in hashed form and cannot be read by our staff. Access to sensitive user data is restricted to personnel who require it to carry out their duties.
Third-Party Sharing
Kl33 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information may only be shared in the following limited circumstances: with payment service providers that process your MYR transactions (where necessary to complete the transaction), with regulatory or law enforcement authorities where required under Malaysian law, and with technical service providers supporting platform operations under strict confidentiality agreements.
Retention Period
Active account information is retained for as long as your account remains active. Following account closure, certain records may be kept for a defined period to meet applicable legal and compliance requirements. Non-personally identifiable analytics data may be retained for a longer period for platform improvement purposes.
User Rights & Contact Us
As a kl33 platform user, you have certain rights regarding your personal information. kl33 respects and facilitates the exercise of these rights.
You may request a copy of the personal information we hold about you at any time.
If your information is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team.
You may request the deletion of your account and personal data, subject to any applicable legal retention requirements.
Any changes to this Privacy Policy will be communicated via in-platform notifications or by email to the address registered on your account. The date of the most recent update will be displayed at the top of this page. Continued use of the platform after changes have been notified will be considered acceptance of the updated policy.
For any enquiries regarding this Privacy Policy, data access requests, or privacy-related complaints, please contact the kl33 team by email at: [email protected]. If you have general questions about your account or platform usage, you can check FAQ page us first.